After-Sales Support
Premier Forrester is fully committed to delivering successful processes to our customers.
As your equipment and process partner, we’ll work with our manufacturers to support the upkeep and maintenance of your equipment and enhance machine plant performance to minimise unplanned stoppages.
Our comprehensive after-sales service includes the supply of spare parts, the provision of maintenance schedules, operator training, and malfunction support as needed.
Contact our exceptional after-sales support team today by calling 01904 293 133 during office hours or emailing aftersales@premierforrester.co.uk. We guarantee a response within 1 working day.
“We always appreciate the support we receive…it doesn’t go unnoticed. The support and communication from Mike and Caroline is significantly better than we used to receive before Premier Forrester took over.”
– Bogdan Olejarz, Process Capability Manager, Hotel Chocolat
Our After-Sales Services
- Spare Parts
Premier Forrester provides easy access to genuine, top-quality spare parts for your equipment and machinery – direct from the manufacturer. This ensures minimal disruption to your operations.
- Maintenance Schedules
We create personalised maintenance plans to help keep your machinery in peak condition. These schedules are tailored to your specific needs, preventing unexpected issues and extending the lifespan of your equipment.
- Malfunction Engineering Support
We’ll help you deal with unforeseen problems by coordinating with expert engineers to quickly address and resolve equipment malfunctions. Our goal is to minimise production downtime and keep your business running smoothly.
- Operator Training
Properly trained operators are the foundation of an effective production line. We can supply operator training programs designed to empower your team with the knowledge and skills they need to operate your equipment safely and efficiently.
- Refurbishment, Modifications and Relocations
We understand that your equipment needs may change over time. Whether it’s refurbishing, modifying, upgrading or relocating your equipment, Premier Forrester will help keep your process adaptable and responsive to evolving requirements.
Find Out More
Premier Forrester support UK chocolate and confectionery manufacturers with a range of process solutions drawn from the world’s most innovative and experienced machinery manufacturers. We offer a comprehensive production support service, from advice on the best capital investments to meet your output requirements, to a variety of moulds, cooling equipment, and cleaning solutions. To discuss your project with one of our experienced engineers, please feel free to give us a call today.
Are you ready to start your next project?
